From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management software has become more critical than ever. While it is obvious that the right contact management software can increase productivity by streamlining efficiency, many companies have yet to realize all the components available to them when using contact tracking software.
Believe it or not, only 10% of small businesses use an online app or software to schedule appointments, with a shocking 8.8% still using pen and paper. According to GetApp Lab, just over half of small businesses are using an online calendar to get the job done. If you fall into this category, your business is missing out. Contact management software offers easy-to-use tools to manage your business information and customer profiles in the most streamlined and efficient way possible.