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A reader asks:
“When connecting my personal laptop (which is running Windows 7) to my office’s wireless network, I keep getting a “limited connectivity error.” I can connect fine at home. What can I do to resolve this?”
To start, try the following steps:
- Go to Control Panel\Network > Internet\Network > Sharing Center.
- From the left pane, choose “manage wireless networks,” then delete your network connection.
- After that, choose “adapter properties.”
- Under “This connection uses the following items,” uncheck “AVG network filter driver” and retry connecting to the network. (Yours might read “Hotspot Shield” instead; uncheck this option.) It will work immediately, even without restarting the system.
If that doesn’t work, try these steps: