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ORLANDO, Fla. – The wide variety of collaboration and communications tools now available to businesses can help connect employees in different locations, but can also result in fragmented and siloed conversations.
With that in mind, a new breed of team collaboration chat apps has emerged in recent years that, in many cases, incorporate video and voice call functionality alongside text-based messaging. That means enterprise organizations can begin to consolidate some of their existing communication tools into a single platform deployed across the business, according to a panel of CIOs at the Enterprise Connect conference here in Orlando.