Your customer’s online journey is only part of the story

 For years we’ve been hearing about the promise of customer experience management, the notion that you…

Salesforce has spent about $6 million to fix its gender and racial pay gap

 Salesforce has spent about $3 million in the last year to adjust compensation and bonuses for…

Hillary Clinton discusses diversity and inclusion in Silicon Valley

 Speaking at the PBWC Conference in San Francisco today, Hillary Clinton called on Silicon Valley to…

Astro raises an $8 million Series A for its AI-powered email solution for teams

 On the surface, Astro, launching its public beta today, is a nifty but not completely necessary…

Salesforce Einstein AI can generate models automatically

 When Salesforce announced its spring release this week, it revealed that its artificial intelligence platform, dubbed…

IBM and Salesforce partner to sell Watson and Einstein

 Two of the best-marketed names in artificial intelligence are coming together to pitch their wares to…

Veeva defied detractors when it launched a cloud life sciences biz a decade ago

 It’s safe to say that Veeva is not a household name, but 10 years ago this…

Samanage raises $20M and makes enterprise play with new Salesforce integration

 Samanage, makers of customer service software in the cloud, had a couple of major announcements today.…