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ORLANDO, Fla. – Speech recognition technologies have improved so much in recent years – thanks to cloud computing and advances in machine learning – that the virtual assistants created by Amazon, Google and Apple have quickly become popular with consumers.
So it should come as little surprise that the underlying natural language technology is making inroads at work, too.
“I would say that it [enterprise adoption] is in early stages now, but there are certainly basic capabilities here today,” Jon Arnold, of J Arnold & Associates, said at the Enterprise Connect conference last week.