The HP example: How to do collaboration and remote work right

(Disclosure: HP is a client of the author.)

Remote collaboration products generally aren’t ideal.  We know this because, at least up until recently, employees preferred to fly to events rather than attend them remotely. The fact is that you can’t go now in person and fear of COVID-19 is having a significant impact on that behavior.  However, this pandemic will eventually moderate and, unless something changes, we are likely to still feel we need to be at important meetings in person. 

Over the years, I’ve seen companies try to build in travel penalties, freeze travel budgets, and use other compensation related tools to try to force people to stay off planes and out of cars. But employees revert to old habits after these rules expire and find creative ways around them even when they’re in place. 

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