Amazon food stores dropping Just Walk Out payments — and want you to scan all your groceries instead

Amazon stores prepare for a major shift as the company looks to switch up payments.

You now need to verify your Meta Quest 3 account age – or risk being locked out

Meta is asking Quest 3 and Oculus Quest 2 users to verify their ages before they…

Navigating the future of human-chatbot collaboration

Why we shouldn’t blame chatbots for falling customer satisfaction.

Broadcom says complaints about VMware rising prices, subscriptions are unfair

Despite efforts by Broadcom-VMware execs to address customer dissatisfaction, many organizations are still unhappy.

3 Body Problem enjoys belated Netflix success as season 2 hopes get a rocket-fueled boost

3 Body Problem's season 2 chances get a rocket-fueled boost as the Netflix show's viewership grows…

The Samsung Galaxy Watch 7 Pro could rival Garmin with a big battery boost

Samsung might be ready to take on the best Garmin smartwatches with one of its Galaxy…

Everything you need to know about random access memory

A short summary of RAM, what it is, how it is used, and what benefits it…

AI alone will not fix bad customer service

Successful AI-enabled customer engagement is about more than investment, it requires alignment across strategy, technology, operations…