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One of the most common and saddest inquiries we get at Answer Line is how to retrieve photos and videos from a phone that’s been stolen, or that’s been dropped in water and no longer works. You may be able to save the phone or its data if you try these steps.
In case of a dead phone, you can most likely get the data back using a recovery service—at a very steep price. DriveSavers, a longtime player in the data recovery field, charges $700 to $900 for a 128GB iPhone, depending on the amount of data involved. They’ll check whether it can be recovered for free, but birth and wedding images aside, that’s probably more than most users are willing to pay.
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