Click here to visit Original posting
For years, we’ve seen artificial intelligence (A.I.) slowly infiltrate industry after industry.
It appears that the travel niche is finally catching up, which is good news, both for the business-side and consumer-side of the industry. But what exactly is happening and what does the future hold for A.I. in this trillion-dollar sector?
Modernizing the travel experience
If you had the joy of planning a trip 15 or 20 years ago, then you know just how cumbersome the process was. You had to meet with a travel agent, check flights over the phone, or piece together less than reliable information online. There was no such thing as mobile check-in for flights. Furthermore, shopping around for the best deals on accommodations was entirely manual and customer service with large brands was anything but smooth.
To read this article in full or to leave a comment, please click here