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Like many companies, Rent-A-Center has made a commitment to champion diversity and inclusion. The IT organization at the rent-to-own company regularly draws on the talent acquisition team to help with candidate engagement, it has revamped interview practices to be more welcoming, and it has framed job descriptions with an eye toward addressing job seekers’ needs.
Yet even with this highly disciplined approach, things still fall through the cracks. Consider a recent job description for a DevOps engineer, which used language such as “Are you a Gladiator?” While the phrasing was intended to pique interest, the underlying tone undermines the culture of inclusion that Rent-A-Center is aiming to foster, according to CIO Angela Yochem.
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