Slack to integrate more features with Microsoft Teams

Slack has added a voice-calling app for Microsoft Teams, alongside integrations with other voice over IP (VoIP) vendors. With the Teams Calls app, available now in beta, users will be able to launch a call directly from Slack.

Slack said it has seen almost 350% growth in the volume of calls made or received in the past month as demand for collaboration and communication tools booms amid a major shift to remote work caused by the COVID-19 pandemic.

There are also new integrations with Zoom Phone, Cisco Jabber, RingCentral and Dialpad. The voice integrations let users make calls with actual phone numbers by clicking on the “lightning” button added in the recent refresh of Slack’s user interface.

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