Almost 90% of customers say social media availability affects brand loyalty

Customers expect to be able to contact brands via social media, with nine out of 10…

Extra £440m to get superfast broadband to hardest-to-reach places in UK

Government announces extra funding for its superfast broadband roll-out, with 600,000 more premises expected to benefit

Top 10 state surveillance, investigatory powers and activism stories of 2016

This year saw the UK introduce the Snoopers' Charter, legalising some of the most extensive government…

Top 10 business applications stories of 2016

Artificial intelligence and machine learning, along with the internet of things, have been the emerging elements…

Top 10 software development stories of 2016

Among the trends Computer Weekly has followed in 2016 is how software development is becoming a…

2017 UK IT budgets show increased CRM and business automation focus

CRM has emerged as the number one UK IT spending priority for 2017, in terms of…

How Shazam handles its data reserves

Chris Kammermann, senior infrastructure engineer at Shazam, explains how adopting the Splunk platform has helped the…

Hyperscale datacentre growth sees demand for OEM hardware soar, research shows

Synergy Research Group lifts the lid on how the growth of hyperscale datacentre operators is developing…