Having just spent much of the day browsing through Wikileaks’ latest batch of documents from the intelligence community…
Author: Evan Schuman
IDG Contributor Network: Whole Foods illustrates the challenge of late-stage CRM integration
At best, a properly integrated CRM program is complex, given the huge number of systems it…
A better security strategy than ‘know your enemy’: Know your co-workers
Cyberthieves today know that it’s better to be sneaky and crafty than forceful. To be even…
IDG Contributor Network: Mastercard needs to think about unintended consequences
The U.S. retail payments space seems to be built on a series of increasingly massive unintended…
True privacy online is not viable
Privacy-concerned consumers desperately want a magic bullet, some simple thing they can use that will protect…
IDG Contributor Network: Panera finds digital helps recruitment, in unexpected ways
As companies start tripping over themselves as they rush to deploy as much digital technology as…
IDG Contributor Network: Why do merchants let their payment processors get away with so much?
For decades, merchants have signed agreements that force them to blindly trust their payment processors, to…
Dead men may tell no tales, but IoT devices do
Privacy invasions related to the internet of things (IoT) are already becoming reality. In Arkansas, local…