U.S. businesses jump on trend to buy unlocked smartphones

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Cost-conscious businesses are increasingly buying unlocked smartphones for their workers, instead of more expensive smartphones with two-year service plans that are locked to a certain wireless U.S. carrier.

"Unlocked makes more sense," said Craig Riegelhaupt, direct of product marketing for mobile at Tangoe, an IT and telecom expense management software and services vendor that functions as a consultant to thousands of large businesses.

There's a "definite" trend among Tangoe customers toward buying unlocked smartphones, as more procurement officers and managers for lines of business vie to reduce costs, he added. "They are always cost-conscious."

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