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This pilot fish works for a company that makes automated optical inspection equipment that's installed all around the world. But at one overseas site, it's all going wrong.
"None of the field engineers can make any sense of it, and the customer is threatening to pull us out of the production line and throw us out completely if we don't get it fixed right now," says fish.
"The president makes the command decision that the director of software must fly out with a complete workstation and the source code on a CD to debug and fix the system live on the line."
Fish arrives, talks to the local rep and unpacks the workstation. The rep plugs it into the 230-volt outlet available on the production line and throws the power switch.