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ORLANDO, Fla. – A year after its launch, Microsoft’s Teams collaboration tool is gaining traction among users and maturing as a communications platform, Microsoft officials said at this week’s Enterprise Connect conference here.
The company also elaborated on plans to boost video and call capabilities within Teams, as well as using artificial intelligence (A.I.) to improve meetings.
While Teams integrated with Microsoft’s unified communications capabilities at launch, in the following months it became clear that the chat app would take over Office 365 communications, replacing Skype for Business.