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Pilot fish handles anything that has to do with computers for this family-run business, which provides business services for large public events -- one of which has a large problem.
"Days before a big ticketed event, I got a memo from a co-worker that the upcoming event was gone from the company's central database system," fish says. "Despite being out sick that day, I called in and conferenced the coworker and her supervisor, who's a member of the ruling family.
"While on the call, I saw that other events were missing from the system as well. I advised that the best procedure will be to restore from a recent hourly backup, which would require some minimal downtime to complete."