‘And the internet — you’ve heard of that, right?’

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It's just a couple years back, and this IT pilot fish is working with a customer to set up a secure FTP connection for file transfers.

"They were struggling a bit," fish says. "After a week, they brought an 'IT consultant' on board to help get this done.

"In my discussion with the new consultant, I let him know about a few settings he needed to adjust on their FTP client, like the max sessions and setting up the certificates for authentication."

Consultant tells fish he hasn't worked with this particular client software before and so he's having a hard time. Fish suggests that he reach out to the software vendor for help with the setup.

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