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Let’s start by agreeing to dispense with the term “Shadow IT.”
Anything with the word “shadow” in it is bound to have a negative connotation and so whether we’re talking consumerization of devices or applications, almost every modern organization today is confronted with some form of either departmental or consumerized IT. The two are different — even more reason to avoid grouping them both under the “Shadow IT” designation. Lines of business may opt to use non-IT procured devices or non-IT-managed applications, employees might be using their personal computer at home to work on their presentation because they never took their laptop home from the office, or they might be using a personal Dropbox instead of the corporate OneDrive for cloud storage and collaboration.