Click here to visit Original posting
SAN FRANCISCO – Google is adding new artificial intelligence (AI) capabilities to G Suite as it aims to attract more users to its cloud-based productivity apps.
There are now 4 million paid customers of G Suite, which includes tools such as Docs, Sheets and Gmail. That’s up from 3 million paid customers a year ago, but still a long way away from the 135 million paying users of Microsoft’s Office 365.
Google hopes that incorporating AI in its workplace productivity tools will help give it an edge over its main rival. Smart Reply, which was unveiled for Gmail two years ago, is now accessible within Hangouts Chat, the text-based collaboration tool that serves as Google’s competitor to Slack.