Microsoft and Google laid out their respective visions for the next generation of virtual assistants this week, with enhancements to Cortana and Assistant, respectively, designed to support workplace productivity.
Though voice assistants have yet to arrive in force in the workplace, analysts see plenty of potential. By 2021, 25% of digital workers are expected to use a virtual assistant on a daily basis, according to analyst firm Garner, up from 2% who do so now.
On Monday at its Build developer conference, Microsoft offered a glimpse of where Cortana is headed, with plans for the virtual assistant to support more fluid, back-and-forth conversations.
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Source: Computer World