Most employees, it turns out, don’t want to use new technology rolled out by their organization. The reality is that successful adoption of any new technology—including Microsoft 365, which brings a new way of working with a shift from desktop to cloud-based productivity tools—requires behavioral change.
And change can be hard.
So what’s the best way to drive Microsoft 365 adoption? Involve the people who are most directly affected – and who have the most to gain. McKinsey found that when people are truly invested in change, it’s 30% more likely to work.
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Source: Computer World