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Since joining the Greater Cleveland Regional Transit Authority as CIO and executive director of IT in May 2014, Peter Anderson has advanced both the technology infrastructure and the IT department — putting each on track to deliver better strategic value.
“IT was overwhelmed with projects and understaffed. I wanted to come together with a plan to address what departments needed, the morale issues of our own folks, and then change how IT provides services,” he says.
To do that, Anderson, 65, says he led a cultural change within IT. He had his group involve users from functional areas as much as possible so IT could better deliver what users needed. He also cultivated partnerships with the functional areas and obtained support to increase the IT staff from 22 to 32 and bump the IT budget from about $7 million to just over $9 million.
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