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This article is excerpted from The Big Book of Dashboards: Visualizing Your Data Using Real-World Business Scenarios by Steve Wexler, Jeffrey Shaffer and Andy Cotgreave with the permission of Wiley. Copyright © 2017 by Steve Wexler, Jeffrey Shaffer and Andy Cotgreave. All rights reserved.
Scenario: Big Picture
You are a business intelligence manager. Your employees rely on your business intelligence service being online with the latest data when they arrive at work in the morning. You need to know if something went wrong with the overnight processes — before everyone gets to work. What you need is a dashboard you can look at each morning that shows you what, if anything, is holding up your server. If anything’s going wrong, you can jump directly to that process and take corrective action. Also, you can delve into that process’s recent history to see if it’s been consistently problematic. If it has, you need to do more research and decide on a course of action to fix the process. To determine what to do next, you might ask the following questions:
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