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This IT pilot fish has spent the past year and a half helping his company's clients prepare for the European Union's upcoming General Data Protection Regulation, and with a month to go, it's been smooth sailing -- mostly.
"Over the last 18 months I've been asking my customers time and again about their readiness to implement the GDPR rules," says fish. "We have mostly small companies as our customers, family businesses and one-to-ten-person outfits, and most of them had need of our services one way or another.
"But one customer, a lawyer, told me every time that this particular set of rules does not apply to him, because everything he does is governed by an obligation to confidentiality. Ten weeks before the final date, he still thought it had nothing to do with him."