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The truth is, I hate Outlook. But in the Windows environment, there's no better email, calendaring and contacts package than Microsoft Outlook 2016. When I think about why I hate the software, it comes down to a set of frustrations around key areas like a lack of focus on inbox management, a tacked-on search facility with a terrible user interface, and the absence of two-way syncing with non-Microsoft sources of calendars and contacts.