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From: Susan Bradley
To: Mr. Satya Nadella, Mr. Carlos Picoto and Mr. Scott Guthrie
Dear Sirs:
Today, as Windows 10 turns three years old, I am writing to you to ensure that you are aware of the dissatisfaction your customers have with the updates released for Windows desktops and servers in recent months. The quality of updates released in the month of July, in particular, has placed customers in a quandary: install updates and face issues with applications, or don't install updates and leave machines subject to attack.