When the job market gets hot, as it is now, it’s easy to look around and…
Author: Paul Glen
‘So, what do you do?’
Whenever you meet someone new, whether in a professional or social setting, one of the first…
Buffooning yourself: Are you jargoning and acronyming your audience to death?
Most of us tailor our language to our audience. We choose different words when talking to…
Addressing ambiguity on your IT team: A meeting of the minds
Quite often, a pair of colleagues on a technical team have serious trouble working together. It’s…
Who are your customers?
It seems like a straightforward question: When you work in IT, who are your customers?We use…
Did your boss make a stupid decision, or do you lack data?
If you’ve been in the IT workforce for more than a few weeks, you’ve probably had…
Knowing the manager you really are
Nearly everyone thinks his or her performance is above average. You don’t have to be a…