Smartwatch user dropout rate is still 29%, Gartner says

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Almost a third of smartwatch owners -- 29%, to be exact -- have stopped using them, saying they didn't find the devices useful, got bored with them or they broke.

Those findings, released Wednesday by research firm Gartner, don't indicate that smartwatches are on their way out. But what's troubling is that the 29% rate of "abandonment" hasn't really changed very much since 2013, said Gartner analyst Angela McIntyre.

"I'm a little surprised that the abandonment rate is still that high, given all the improvements in smartwatches since the early days," she said.

That dropout rate is a serious problem for smartwatch makers since it is high when compared to the percentage of respondents who have a smartwatch; just 10% of the 9,592 surveyed, have one, McIntyre said. The survey was conducted online from June to August 2016 with residents in the U.S., the U.K. and Australia.

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