Gladly, incubated at Greylock, nabs $36 million in Series C funding

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 There’s no shortage of customer service startups trying to meet the changing expectations of consumers, who want to Tweet, phone, text and use Facebook Messenger, among other newer ways to get their points across. In fact, according to the investment platform AngelList, there are now 960 companies currently operating around customer care. That hasn’t deterred Joseph Ansanelli,… Read More